Steadpoint IT is a managed IT services provider serving Markham, Ontario. Steadpoint IT supports Markham businesses between 10 and 150 staff with managed IT, cybersecurity, Microsoft 365 and on-site support, at $145 per user per month for fully managed IT and $95 per user per month co-managed. Steadpoint IT works on site across Markham with no travel surcharge and no long-term contract.
What Markham businesses actually run into
Markham holds the largest concentration of technology employers in Canada outside downtown Toronto, along with a substantial base of engineering and product firms around Highway 404 and Warden. Buyers here are more technical than the GTA average, which changes the sale. They usually have an internal IT person already and they do not want to be rescued. What they want is coverage for the hours and disciplines one person cannot hold, which makes co-managed the natural entry rather than fully managed.
What we do for Markham businesses
Co-Managed IT Support
You keep your IT person. We cover what they cannot.
From $95 per user / monthCybersecurity Services
Built to survive an underwriter's questionnaire and a real attack.
From $195 per user / month, or added to an existing agreementCloud Services and Migration
Moved properly, then actually managed.
Project fee, then included in a managed agreementManaged IT Services
Everything, one fixed monthly fee, no long-term contract.
From $145 per user / monthAlso available in Markham: Cyber Insurance Readiness, Microsoft 365 Migration, IT & Security Assessment, Backup & Disaster Recovery and Structured Cabling.
Areas of Markham we cover
Unionville, Markham Centre, Milliken, Cornell, Buttonville, Thornhill, and the surrounding area. On-site work carries no travel surcharge anywhere inside our GTA coverage.
How to start in Markham
Most Markham businesses start with a fixed-fee IT assessment rather than a contract, because it produces something useful whether or not you hire us. If a cyber insurance renewal is driving the timeline, start with cyber insurance readiness instead. Ongoing support is priced per user, per month, and the numbers are all on the pricing page. If you are weighing this against hiring internally, the real cost of an in-house IT hire in Ontario is worth ten minutes before you decide.
Questions from Markham
Do you actually come on site in Markham?
Yes. Most work is resolved remotely because that is faster for everyone, but Markham is inside our on-site coverage area and there is no travel surcharge for it. Anything physical - a failed switch, a new workstation build, a cabling run, an office move - gets someone in the building.
What does IT support cost for a Markham business?
Co-managed starts at $95 per user per month, fully managed at $145, and the security-first tier at $195. Onboarding is $2,000 - $5,000 one-time, scoped after the assessment. The full breakdown is on our pricing page rather than behind a form.
Are you trying to replace our IT person?
No, and if that is what you want you should buy fully managed instead. Co-managed exists because a single internal IT person cannot cover 24/7, cannot go on holiday, and cannot be deep in every discipline. We cover the gaps. They keep the environment and the relationship.
Is antivirus not enough any more?
No, and your insurer already agrees. Signature-based antivirus is no longer accepted by Canadian underwriters, who now require behaviour-based EDR or XDR on 100 percent of endpoints. If your renewal questionnaire asks about EDR coverage and you are running traditional AV, that is a failed control.
We already have someone handling IT in Markham. Is it worth talking?
Probably, and not necessarily to replace them. Co-managed IT exists precisely for that situation: your person keeps the environment and we cover 24/7 monitoring, after-hours, patching and deep escalation. If you would rather hand the whole thing over, we do that too.