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IT Support for Transportation & Logistics
Dispatch does not keep office hours, so neither can your IT. A transport or 3PL operation runs on a TMS, a WMS, ELD compliance data and EDI connections to customers, and when any of those stop the trucks and the invoices stop with them. The typical GTA operator has excellent physical operations discipline and almost no IT discipline, because there has never been anyone whose job it was.
What actually goes wrong in this sector
- TMS, WMS and dispatch systems that cannot be offline during a shift
- ELD and compliance data retention obligations
- EDI connections to customers that break silently
- Warehouse wireless through racking, and yard coverage
- Drivers and dispatchers on mobile devices outside any management
- Downtime measured in trucks parked, not tickets logged
Where we usually start
Managed IT Services
Everything, one fixed monthly fee, no long-term contract.
From $145 per user / monthBackup and Disaster Recovery
A backup you have never restored is not a backup.
Included in managed agreements, or standaloneStructured Cabling and Office Moves
Certified, tested, labelled, documented.
$125 - $400 per installed drop, quoted per siteCo-Managed IT Support
You keep your IT person. We cover what they cannot.
From $95 per user / month